Help Centre

How can we help?

Everything you need to know about sending and carrying items on BootHop.

Never carry items you haven't inspected. BootHop is a peer-to-peer platform — always verify item contents before agreeing to carry anything.

Getting Started

Sending Items (Hoopers)

Carrying Items (Booters)

Payments & Escrow

Trust & Safety

Timings & Matching

Still need help?

Our support team typically responds within 24 hours on business days.

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