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Data Deletion Request
You can request deletion of your personal data at any time — without deleting your account — or request full account and data deletion.
What gets deleted
- Your name, email, and profile information
- Your delivery and trip history
- Messages and chat history
- Payment method details (handled by Stripe)
- KYC verification data
What we retain
- Transaction records (required by financial regulations, up to 7 years)
- Anonymised usage analytics
- Any data required by law or to resolve disputes
How to request data deletion
- Email privacy@boothop.com with subject line "Data Deletion Request"
- Include your registered email address and what you'd like deleted (specific data or full account)
- We will confirm receipt within 48 hours and complete the deletion within 30 days